Corporate Decision Maker

You’ve worked hard to make your company successful. You know the value of having competent, conscientious people working in or for your company. We’ll work hard to make you proud of your choice of Lanter Technologies for your technology support needs. See why other corporate executives choose Lanter Technologies for their support needs:

Alternative to additional employee (reduction of long-term costs)

You don’t need more employees, you need a computing solution.
At Lanter Technologies, we can supplement your permanent staff, and only when you need us. Why hire an IT staff person when we can keep your business going without all of the additional overhead a full-time employee incurs? As your company grows and you NEED a full-time person, we’ll develop a proposal for you so you can plan for that new employee accordingly and we’ll handle the transitioning of that person into your organization for you. Then, we’ll even make ourselves available to supplement that person on an as-needed basis.

Creative resolutions to problems

Experience with many different types of computer installations brings solutions to mind.
Unfortunately, not every PC support company can offer comprehensive training to their employees. Here at Lanter Technologies, we make sure all of our employees are constantly engaged in learning about the latest developments in computing and putting that experience to work for you. We’re committed to staying abreast of the latest developments in computing (both in terms of hardware and software,) so that you can concentrate on your business.

Brief overview of software/hardware knowledge (including certifications)

All of the hardware in the world is useless without software.
Here is a brief overview of some of the services we can provide for you.

Responsiveness of support

Mission-critical situations given highest priority.
At times, computers have unrecoverable hardware or software failures that take down your entire networks. That can stop your company from being able to conduct your day-to-day business or even force you to close your company until the issue is resolved. It’s likely you’ve experienced some fatal computer malfunction at least once. We hope we’re not needed for that type of situation, but when we are, we will send personnel immediately to your location and begin the process to assist you in getting your company back up and running. That’s priority service scheduling that fulfills your critical needs.

Cell phone access to discuss your situations as they arise.
When an issue arises that you need answers to now, we’re available. In supplementing our office phone contact with in-field cell phone support, we will provide you with the answer to how quickly we can be there to assist you within minutes. That way, we can plan your disaster-recovery timetable, so that your employees are aware of the situation. We’re available for you when you need answers quickly.

Reliability

We don’t make promises we can’t keep.
Because we rely so heavily on our network of existing clients to refer us to other potential clients, we will earn your trust and keep you happy by providing you with the highest level of quality support around. When we tell you something or suggest an implementation strategy, you can rest assured that we have done our homework and that this is the best resolution to your problem given the information at hand. And, if we notice something that needs attention outside of our assigned tasks, we’ll let you know about that, too. We don’t like surprises and we will do everything in our power to make sure you don’t get any surprises either.

Restricted access to sensitive information

Sometimes you just need your privacy.
At times, you may find yourself faced with a serious dilemma: Do you allow someone access to materials, information or knowledge you don’t want them to have; or do you try to fumble your way through and miss your mission-critical deadlines? At Lanter Technologies, we provide you with yet another alternative: Call us to supplement your IT staff and keep your confidential information secure. What’s said between us stays between us. What we see in your system, stays in your system. It’s just another way we earn so many referrals.

If you’re upgrading multiple PC’s or a server, what happens to the data that they’ve accumulated? Do you have the time to PROPERLY ensure that all of the data stored on those computers is truly rendered irretrievable? Allow us to take on the time-consuming process of low-level data destruction and/or physical computer dismemberment/recycling for you. You’ll receive a written certification of exactly what steps were taken to keep your company’s information private.